Organization map development for the education sector using the TOGAF standard: The case of the Greek Ministry of Education

Abstract

This thesis aims at achieving two ends. The first is to explain what Enterprise Architecture is, and how it can be of practical use to any business or organization, public or private, in the event they come across change , be it unforeseen or anticipated. The second is to present to the reader the way to tackle it, with the help of specific EA tools and constructs that can assist any entity cope with difficulties, minimize risks and reach informed decisions for them to thrive and rise above challenges successfully. For the sake of the present thesis, a public organization was used, that of the Greek Ministry of Education and Religious Affairs, and, more specifically, a part of it, namely the Directorate for Appointment and Recruitment of Primary and Secondary Education Personnel. The first part familiarizes the reader with the basic terms of Enterprise Architecture, analyzes its benefits and significance. What is more, it makes a retrospection of some of the most well- known organizational frameworks in existence. It also introduces and explains the concept of organization maps. The second part analyzes the organizational framework the author has chosen to utilize in this thesis which is the Open Group TOGAF standard, and its tool, the organizational map. The third part showcases the situation concerning the use of EA tools in the public sector in general, and in the Greek public sector more specifically. Then, the Greek Ministry of Education and Religious Affairs is described in detail. In the last part, the methodological steps that led to the designing of the Directorate for Appointment and Recruitment of Primary and Secondary Education Personnel organization map are displayed one-by-one.