The relationship between supervisor feedback environment and job satisfaction. The mediating role of job clarity and leader-member exchange.

Abstract

The purpose of this study is to examine how the supervisor’s feedback environment studied through seven dimensions has an impact on job satisfaction. It also explores the relationships that the role clarity and the leader-member exchange develop with both the supervisor feedback environment and job satisfaction and the existence of mediating role between them. A sample of 213 employees in a private company across Greece was used and data were collected with the use of online structured questionnaires and subsequently analyzed by Partial Least Squares Structural Equation Modeling (PLS-SEM) using “SmartPLS 4.0.0”. The results showed that the supervisor feedback environment influences positively directly job satisfaction. In addition, it was found that the supervisor feedback environment positively influences the role clarity and the leader-member exchange. Similarly, the role clarity positive affects job satisfaction and leader member exchange has marginal positive affect on job satisfaction. Finally, it was observed that leader member exchange has patial mediating role between the supervisor feedback environment and job satisfaction.