HR metrics in international companies

Abstract

In the present study, the scientific interest focuses around the metric management of the human resources of multinational companies in Greece. In a highly competitive business environment, the human resources of any business undoubtedly play an important role as well as the use of metrics help organizations track their human capital and measure how effective their human resources initiatives are. The purpose of this dissertation is to record the degree of the use of Human Resource Metrics by multinational companies of different branches and sizes, the difficulties and challenges faced by human resources departments and the Human Resource indicators to which they give greater emphasis. In order to accomplish, the goal of the study, a quantitative research was conducted on the heads of departments of the human resources in the Greek territory. A 17- question questionnaire was used as a sampling method for the research. Initially, there is a brief theoretical reference to the research. In addition, the steps, the means, the techniques as well as the sample used in the specific research process are presented. The descriptive analysis of the results of the research follows, depending on the frequency and type of answers given. The survey sample consisted of 41 companies. According to the answers of the sample, one of the most important results are recorded that the most common Human Resource indicators that measure are: Production / Recruitment, Education / Development, Production / Productivity Indicators with 90.9%, 78.8% and 84.8% respectively. Also, another important factor is that most Human Resource Managers have argued that remuneration is the key role in employee performance. At the end, after the analysis of the results, a presentation of some future suggestions for the contribution of Human Resource metrics to the recognition of the weaknesses and the strengths of an organization follow.