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Author: Ζαφειρίου, Στυλιανή
Title: Coaching, employee development and team working as determinants of talent retention: An empirical study
Date Issued: 2024
Department: Πρόγραμμα Μεταπτυχιακών Σπουδών στη Διοίκηση Ανθρώπινων Πόρων
Supervisor: Μιχαήλ, Δημήτριος
Abstract: This study examines employee turnover intentions (Intention to Leave) focused on a relational perspective, both on individual level through Perceived Insider Status (PIS) and that of a group through Interpersonal Citizenship Behavior (ICB). Its aspiration is to shed light on the factors affecting the outcomes of the adaptation of particular inducements and practices. More specifically, through the implementation of Coaching (Managerial Coaching), the promotion of a team working oriented Collaborative Culture and the Perceived Investments in Employee Development (PIED). A survey was conducted gathering data from 216 Information Technology (IT) professionals across multiple organizations in Greece. Partial least squares (PLS) structural equation modeling (SEM) was used for the statistical analysis. As expected, both Collaborative Culture and Coaching impacted positively on employee’s perceptions of PIED. The results showed a significant indirect negative association of the two practices, Collaborative Culture and PIED, with Intention to Leave, through Perceived Insider Status. Only PIED was found to have a direct negative relationship with Intention to Leave. Managerial Coaching did not have an impact on talent retention. Additionally, the retention path through ICB was not supported. This paper adds to the turnover literature, by examining voluntary turnover in the Information Technology sector. Its conduction in Greece meant investigating a post pandemic labor market, influenced by a new economic and energy crisis, but also in light of new technology discoveries and their implementations to job design. Practical implications concerning talent retention strategies are discussed. Further research suggestions are being developed.
Keywords: Collaborative Culture
Perceived Investment in Employee Development
Perceived Insider Status
Interpersonal Citizenship Behavior
Appears in Collections:ΠΜΣ Διοίκηση Ανθρώπινων Πόρων (Μ)

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