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Author: Κεραμιδάκης, Χρήστος
Title: Analysis and design of business intelligence information system for the management of incidents and change requests
Date Issued: 2023
Department: Πρόγραμμα Μεταπτυχιακών Σπουδών Αναλυτική των Επιχειρήσεων και Επιστήμη των Δεδομένων
Supervisor: Ταραμπάνης, Κωνσταντίνος
Abstract: This Thesis is demonstrating how a modern banking institution can business analytics for its internal reporting needs regarding the IT Ticketing System. It includes full practice, from raw data to end user's experience.
Keywords: Business Analytics
Power BI
Banking Analytics
Information: Διπλωματική εργασία--Πανεπιστήμιο Μακεδονίας, Θεσσαλονίκη, 2023.
Appears in Collections:ΠΜΣ Αναλυτική των Επιχειρήσεων και Επιστήμη των Δεδομένων (Μ)

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