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Author: Τασοπούλου, Κωνσταντίνα
Title: Επιχειρηματική αριστεία στην ανώτατη εκπαίδευση με καινοτομία και συγκριτική αξιολόγηση.
Date Issued: 2015
Department: Διατμηματικό Πρόγραμμα Μεταπτυχιακών Σπουδών στη Διοίκηση Επιχειρήσεων
Supervisor: Τσιότρας, Γεώργιος
Abstract: While the concept of quality used to be generally accepted in industry, today’s global competitive environment enforces universities to operate as businesses in the higher education sector. Since quality improvement has been one of the most important features of higher education institutions, it is of equal importance to understand the role of benchmarking and innovation as a means to continually improving and staying competitive. Universities around the world embrace the interrelated concepts of benchmarking and innovation and develop transformational methods and practices to improve their education. This thesis summarizes literature review on the central ideas of the concept of quality in higher education and on how quality can be approached in order to gain anticipated results and reach the exceptional. Literature review is also conducted to analyze the philosophy of quality in higher education in terms of its applicability in tertiary institutions and to gain a better understanding of the variables involved in the elements of quality in higher education. Additionally, part of this thesis presents the potential barriers to quality in higher education institutions according to the standpoint of many researchers. Various authors have underpinned that a culture of quality entails strategic management that involves a number of planning processes for the improvement of quality that leads to excellence. Various literature on academic excellence reveal the linkage of quality assurance to benchmarking, while changes in the academic scene call for substantial transformations due to business and industry demands. The conduction of literature review and empirical research was made to examine the reliability of benchmarking as a successful tool for quality in higher education and to acquire better realization of its applicability by tertiary institutions that already practice it. In other words, this study examines the various viewpoints on the matter of assessment and searches for the particular benchmarking types and tools that lead to successful outcomes. With transformations being the case in the higher education sector the last few decades, changes in teaching and learning along with technology transfer and globalization strategies could not be excluded from this project. Since a number of scholars have agreed on the fact that higher education is the newly shaped industry that forces universities to practice innovation due to pressures from globalization, the changing supply of and demand for higher education and changes in higher education funding, this study provides insight into the contexts and practices for successful innovation. Literature review and empirical research indicate the recent developments in the operation of higher education innovation systems which enable higher education institutions to stand up to the predicament of change in the higher education international arena. In other words, this research on innovation and benchmarking in higher education institutions provides exemplar standpoints and practices for the pursuit of excellence in educational organizations, in order to gain additional knowledge and paradigm on the much discussed topic of quality that can lead to excellence. Thus, this study on business excellence in higher education does not solely base on literature review, but uses this information for the construction of a questionnaire for empirical research.
Keywords: Επιχειρηματική αριστεία
Ανώτατη εκπαίδευση
Συγκριτική αξιολόγηση
Information: Διπλωματική εργασία--Πανεπιστήμιο Μακεδονίας, Θεσσαλονίκη, 2015.
Appears in Collections:ΔΠΜΣ Διοίκηση Επιχειρήσεων (M)

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