The role of emotional intelligence in human capital development management.

Abstract

Scope: This study aims to analyze and examine the role of Emotional Intelligence in Human Capital Development Management and how the application of Emotional Intelligence principles affects positively, negatively or indifferently the enhancement of employees within an organization. Furthermore it analyzes the challenges and skepticism that arise from the above mentioned concepts. Idea/Scheme: The concept of Emotional Intelligence has been vastly scrutinized and investigated by scientists of various scientific fields and most of them have concluded that Emotional Intelligence contributes to leadership development and therefore also contributes to employees' job performance, job satisfaction and job commitment, by working together with inspired emotional intelligent leaders and managers who support the workforce development and achieve the desired organizational goals offering to their employees work-life integration and a chance to lead a better life. Methodology: The methodology implemented in this thesis is based on a review of relevant literature and research results collected. It synthesizes and analyses, evaluates and critiques the literature concepts relating to Emotional Intelligence and its interaction and implementation in Human Capital Development Management based on scientific theories, research papers and case studies. Critique/Conclusions: The study ends with the conclusions arising from the analysis and examination of relevant concepts and theories appeared in literature review and the outcomes, questions and dilemmas that have not been answered, hence, the critical questions and inquiries that need further research.